Loyalty Management Software

Increase customer retention and trust with loyalty programs. Reward your customers with personalized incentives and experiences that best reflect their interactions with your brand. Certusoft provides solutions that deliver a custom-made loyalty program for your business and your client's needs.

Create the most efficient and personalized loyalty campaigns

With our solution, all data is synchronized in real-time. You can be sure of preparing the best and most personalized promotions and increasing sales efficiency. Data-driven promotions mean certainty and reliability at the ERP level and meet your company's marketing needs.

Single user interface

In the campaign management module, marketers can create advanced promotions and loyalty programs without programmer help. All in one interface accessible through a web browser and always with up-to-date data. Prepared promotions and loyalty programs are available when needed, with a single click or according to a set schedule.

Cloud-native and extensible loyalty programs

The ERP system from Certusoft is infinitely scalable. Connect your customer data, integrate with any third parties solutions, and optimize all promotions and loyalty programs on the go. Our team will help you meet all your business needs in Economy 4.0. It's more than promotions and loyalty programs. It's an entire ecosystem for your business.

With Certusoft's solution, any promotion is possible

Long-term brand loyalty is one of the goals of the business. The features of a loyalty program should reflect this. Connect customers to you by setting personalized rewards that increase with each level of loyalty.

Build your programs based on membership, points, or key performance indicators (KPIs). Offer customers any gifts, benefits, or rewards that align with your business model and campaign vision. Create meaningful and productive interactions for long-lasting customer relationships.

Increase customer lifetime value (CLV)

By consistently meeting expectations, your brand's reputation can be characterized by quality and trust, which are important factors in creating customer relationships. Build personalized and meaningful promotions and programs that help build customer loyalty. Conduct loyalty programs that truly benefit your business goals. Create personalized loyalty campaigns and deliver unique customer experiences. Certusoft's loyalty program is a solution that will work successfully in the B2B segment, as well as being an efficient B2C loyalty program.

Loyalty marketing

Loyalty programs owe their popularity to consumer sales, the travel industry, and cards that accumulate points that can be redeemed for rewards. People who are consumers are also entrepreneurs. Their personal habits and expectations of the shopping experience carry over into the business world. With our loyalty program management software, your company can bring these benefits to B2B collaboration.

Dedicated mobile apps for loyalty programs

Physical loyalty cards have been replaced by apps and individual accounts in online stores. As a result, loyalty programs are playing an increasingly important role in business-to-business relationships. Competition for customers is forcing companies to find new ways to deliver value to their customers. With our solutions, you can support loyalty programs on your customers' mobile devices. It doesn't matter if it's a loyalty program in a business or consumer application. We can help you achieve your business goals in either scenario.

Loyalty programs are part of efficient business management

Manual control is a thing of the past. There can be no success without an efficient ERP system that reflects business processes. Today, loyalty programs are also part of an efficient organization. And because it's part of an organization, it's also part of a system for managing corporate resources.

Industry loyalty programs reflect the nature of the market, provide higher profits for companies in a competitive market and build long-term customer satisfaction. All these elements are closely linked to a company's financial performance. Statistics show the importance and effectiveness of maintaining positive relationships with your customers. This is helped by offering rewards and programs that encourage loyalty and longer-term cooperation.

Retaining existing customers is much more profitable than selling goods and services to new customers. Selling to existing customers can have several times the success rate without incurring campaign and customer acquisition costs. Retention of the current customer base at the same time increases the value of the company.

Only unified information system supports loyalty programs and helps to achieve all internal and external goals. It maintains consistency of information while reducing the overall cost of operating IT systems. Our modular enterprise software supports all of your company's business processes, including loyalty program management.