Smart quoting for modern companies

AI-driven automated quoting is the future of trade and distribution. Certusoft delivers advanced AI solutions that automate offer preparation, analyze customer inquiries, and support sales teams at every stage of the process.

What is AI automated quoting powered by Certusoft’s AI Assistant?

AI Automated Quoting is a system that:

• Automatically analyzes quotation requests (emails, forms, attachments, technical drawings) using natural language processing.
• Selects products from the catalog based on technical parameters, availability, pricing, and customer preferences - even without knowing SKU or catalog codes.
• Generates ready-to-send offers in the ERP, including individual commercial terms, discounts, and stock availability.
• Delivers offers within minutes, ensuring fast and professional service. After approval by a sales representative, the finalized offer is sent to the customer.
• Automates repetitive work, so sales teams can focus on advisory, relationship-building, and closing deals - instead of manual quote preparation.

Key benefits of AI automated quoting

• Speed - offers prepared up to 90% faster than traditional quoting.
• Fewer errors - automation eliminates mistakes and ensures data consistency.
• Higher team productivity - sales reps can handle more inquiries without increasing headcount.
• Better use of data - AI analyzes purchase history, trends, and margins to recommend the best options.
• Higher sales and conversion - faster response times and personalized recommendations improve quoting effectiveness.
• Competitive advantage - modern AI technology helps you stay ahead of the competition and strengthen your market position.

Implementation example: automated quoting for GRODNO

For Poland’s largest electrical distribution company, we implemented AiGrodno, a system that:

• automates inquiry handling and quoting in the B2B channel,
• integrates with ERP, PIM, and the e-commerce platform,
• supports sales teams and customers 24/7 as a virtual AI adviser,
• enables handling thousands of products and fast offer comparisons.

Implementation results:

• reduced quote preparation time from hours to minutes,
• increased operational efficiency by over 50%,
• supports GRODNO S.A.’s 2025–2030 strategy, including the goal of doubling revenue to PLN 2 billion.

“At the end of November, we launched a new version of our e-commerce platform, within which we provided customers and sales teams with advanced AI tools as part of the AiGrodno system. This is not only a breakthrough moment for Grodno, but also the beginning of a revolution across the entire market. We are convinced that the AI tools we have implemented will ultimately raise every area of the company’s operations to previously unattainable levels of efficiency and effectiveness. This is an important pillar of our strategy, aimed at exceeding PLN 2 billion in revenue.”
— Marcin Gardas, Vice President of the Management Board, Grodno S.A.

See how GRODNO S.A. utilizes our AI solution in practice — read about the implementation on the client’s website.

Why Certusoft?

• We build AI solutions tailored to the client’s industry specifics and business processes.
• We integrate our systems with existing IT infrastructure.
• We ensure data security, technical support, and continuous development as your business grows.
• Our implementations are backed by customer success stories and measurable business outcomes.

Do you have any questions? Contact us and discover the possibilities of AI-powered automated quoting for your business.

FAQ — AI Automated Quoting

1. What is AI automated quoting?

It is a system that automatically analyzes customer inquiries, selects products, and generates ready-to-send offers — reducing handling time and eliminating errors.

2. Will AI automated quoting work in my industry?

Yes. Certusoft solutions are modular and scalable, and they work well in B2B trade, distribution, e-commerce, manufacturing, and services.

3. What are the main benefits of using AI for quoting?

Faster customer response, fewer errors, higher team efficiency, better use of data, and increased sales.

4. Does AI replace sales representatives?

No — AI automates repetitive tasks so sales teams can focus on advisory work and building customer relationships.

5. How does integration with my ERP or e-commerce system work?

Our AI solutions are designed to integrate smoothly with popular ERP systems, PIM platforms, and sales channels.

6. Is implementing automated quoting secure?

Yes. We ensure data security, GDPR compliance, and system stability. Every implementation includes technical support.